Job Location: Laguna

Job Description:

• Configure operating systems
• Handle customer production issues
• Troubleshooting networking and connection issues.
• Monitor and maintain computer networks
• Responding to client support requests
• Troubleshooting hardware and software issues
• Monitor daily performance of systems
• Attend, support and facilitate Team Meetings
• Oversee Customer Service Improvements
• Ensure proper documentation of all issues.
• Provide prompt, accurate feedback to customers.
• Lead Issue Tracking.
• Provide Technical Customer Service.

 

 

Qualifications:

• At least 2 years of solid work experience as a site support engineer
• Knows how to work cctv and biometrics
• Cisco and Aruba Certification is a plus
• Knowledge with MS Office 365 has a good knowledge in network.(Access Point, Manage Switch Point)
• Can troubleshoot systems
• Performing support and troubleshooting to (Printer, Computer, Network)