Job Location: Mandaluyong City

Job Description:

• Greet and assist walk-in clients, phone callers, and online inquiries in a professional and courteous manner
• Provide information on available land plots, pricing, payment plans, and company policies
• Respond to customer inquiries, requests, and complaints promptly and effectively
• Coordinate with sales, legal, and accounts departments to resolve customer issues
• Assist customers with documentation related to land purchase, ownership, transfers, and agreements
• Maintain accurate customer records, files, and databases
• Follow up with clients regarding payments, documentation completion, and transaction updates
• Support the preparation of contracts, receipts, and other customer-related documents
• Ensure compliance with company procedures and regulatory requirements

Qualifications:

• Graduate of any 4-year course; fresh graduates are welcome to apply.
• Previous Customer Service experience is an advantage.
• Willing to start as soon as possible.
• Computer literate and proficient in basic computer applications.
• With good oral and written communication skills.
• Customer-oriented with a positive and professional attitude.
• Willing to learn and adapt to company procedures and policies.