Job Location: General Trias, Cavite

Job Description:

• Accurately record and process Delivery Instructions (DI), Periodic Maintenance Schedules (PMS), and Warranty Claim Reports (WCR) submitted by dealers through the Dealer Management System (DMS).
• Ensure all service-related data in the DMS are complete, accurate, and up to date.
• Process dealer incentive claims for DI, PMS, and warranty labor on a monthly basis.
• Collect and encode Pre-Delivery Inspection (PDI) reports into the database.
• Conduct Customer Satisfaction (CS) Surveys with customers.
• Perform other related duties as assigned.

 

 

Qualifications:

• High school diploma, Vocational or College level/grad
• Positive Attitude; Self-Motivated Active, Safety Conscious
• Ability to Work in a fast paced, busy environment
• Ability to Work Well on a Team but Be Self-Motivated and Independent at times