Job Location: Mandaluyong City

Job Description:

• Receives, investigates, and resolves inquiries, requests, and concerns through appropriate unit coordination
• Secures turnover status from the Project group and updates the turnover status of accounts
• Secures appropriate system tagging regarding repair and turnover
• Prepares, maintains, and provides performance and customer interaction reports for succeeding action planning
• Performs other administrative functions and other tasks that may be assigned by the Service Desk Head

Qualifications:

• With Bachelor’s Degree
• High sense of responsibility
• Skilled in multi-tasking and account management
• Basic computer navigation skills
• Excellent oral & written skills
• Skilled in adapting to extremely adverse working conditions and continuous change