Date Posted: November 16, 2012
Job Location: Binondo
Job Description:
Meetings/ Coordination
- Attends regular meetings together with the project team
- Coordinates directly with the project Director, Manager and the Respective Track Leads for Service Management Processes
- Reports to Track Lead and Project Director for daily or weekly updates
Documentation
- Updates/ Creates 3D role profiles based on agreed responsibilities
- Does meeting Minutes using MS Word, MS Office or MS OneNote
- Able to report timelines using Excel or MS Project
- Able to do Table of Organization and process mapping documentations via MS Visio
Analysis
- Able to understand the existing Organizational structure, as well as the changes to be made
- Understands the current ISG Service Management processes and SD processes
- Identify and understand possible issues and provide recommendations
Monitoring
- Creates Migration Plan based on Agreed timeline and systems to be turned over to ISG SMD
- Keeps a list of all Systems under PDC-SD and monitors System transfer to ISG
- Keeps track of all SMD process-related changes
- Logs all SMD issues, risks, and proposed solutions identified during process meetings
- Constantly follows through issues until resolution and closure
Qualifications:
Start Date: Asap.
