Date Posted: December 14, 2018

Job Location: Ortigas, Pasig City

Job Description:

  • TSR will focus on the answer calls of the customer for their inquiries, follow-up and other needs a like. TSR is responsible for assisting client's needs and other inquiries with regards to the service/products. Other tasks will be discuss on the interview process.



  • Must have at least 6months TSR background for Home Appliances (any) experience
  • Able to understand different technology for Home Appliances such as SMART TV, Bar Sound, Home Theater etc . 
  • White Goods or A/V Experience is a plus
  • Technology savvy
  • Experience in assisting client thru phone for their technical concern is a plus. 
  • Can follow a well-structured script
  • Ability to troubleshoot and problem solve
  • Manage all the pickups and returns 
  • Excellent English Communication
  • Goal driven and detail oriented.
  • Well-organized and self-motivated
  • Knowledgeable in Excel or Spreadsheet
  • At least Highschool Graduate


  • 6AM to 3PM / MONDAY to FRIDAY / DAYSHIFT ? or depends on the requirement of the client and the campaign (Australia Time)