Attend to all user concerns via phone, messaging/chat tool, and e-mail logging calls and assigning them to proper engineer considering specified special instructions
Perform basic admin tasks such as password reset, unlock account, SAP transports, etc
Monitoring of AS400 & SAP jobs and servers, etc.
Coordination of issues between engineers and users Preferences
English
Deutsch
Español
Français
Italiano
Português
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Preferences
Preferences
Preferences
Attend to all user concerns via phone, messaging/chat tool, and e-mail logging calls and assigning them to proper engineer considering specified special instructions
Perform basic admin tasks such as password reset, unlock account, SAP transports, etc
Monitoring of AS400 & SAP jobs and servers, etc.
Coordination of issues between engineers and users
Qualifications:
Preferences
Preferences
Graduate of any four-year degree course relevant to the field of Information Technology
Proficient in written and spoken English.
Ability to organize work.
Have a great deal of common sense.
Patient and good-mannered in dealing with customers.
