Job Location: Mandaluyong City

Job Description:

• Provide ongoing support for incident management and problem resolution, change requests and enhancements for APO modules.
• Investigate the problem logged by the Service Desk
• Communicate with end user for more information if necessary
• Coordinate with the various groups (data owners, division heads for authorization changes, Basis team, NOSD) when needed
• Effect configuration change in clean configuration client
• Ensure thorough testing of the change in the different testing clients
• Facilitate user acceptance before release in production client.
• Create email for affected users when the change will be effected in production
• Update user procedures if necessary
• Implement programs for continuous process improvement and workplace wellness
• Documentation

Qualifications:

• Graduate of BS Computer Science/ Engineering, BS ECE/ EE or any IT course.
• Must have at least two (2) years experience in SAP WM Support
• Must have knowledge and preferably with professional MM experience

*Only shortlisted candidates will be notified. 

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