SAP APO Support Engineers

Date Posted: March 22, 2013

Job Location: Marikina City

Job Description:

  • Proactively manage tasks on a day-to-day basis to ensure the health of the Global APO systems.  
  • Communicate effectively with both the technical and user community in order to fulfill his/her role.
  • Plan his/her support activities to ensure timely and high quality output from the APO systems.
  • Take ownership of general support issues including ?In the Supply Planning Area: Resolve CIF issues, issues with SNP / PPDS heuristic runs, PPDS Optimizer runs etc. In the Demand Planning Area: flat file uploads, monitoring and creating lists for realignment, managing characteristic combination discrepancy lists, creating & deleting characteristic combinations, master data checks, execution of process chains on an adhoc basis when required and executing exceptional releases.
  • Work effectively towards resolving issues in the APO systems. 
  • Identify and escalate any issues and risks that may impede excellent system health.
  • Draw on business analysis skills to elicit new requirements when required.


  • BS Computer Science/ Math/ Engineering or any IT course
  • 7 years of relevant work experience
  • Good APO Demand  & Supply Planning experience 
  • Knowledge of SAP BI/BW 
  • Exposure to at least 1 full project life cycle 
  • Ability to work in virtual teams 
  • Ability to work under pressure with minimal supervision 
  • Good written and verbal communication skills, capable of working with people at several levels of the business hierarchy   
  • Demonstrate a commitment to quality, service, problem management and attention to detail 
  • General understanding of Supply Chain principles
  • Experience of working with virtual & geographically dispersed teams 
  • Ability to organize and prioritize workload 
  • Must be willing to work in Marikina City on a Europe shift?4:00PM to 1:00AM (No DST)/ 3:00PM to 12:00 Midnight (With DST)

*Only shortlisted candidates will be notified. 

Like us on Facebook: