Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc
Configure and setup Cisco switches/routers, Juniper Firewalls, VPN concentrators and security appliances
Assist in the design of multi-server environments including IP address schemes, DNS and WINS,
Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems
Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
Availability in response to needs of customer for installation, maintenance and equipment malfunction
Qualifications:
Graduate of Computer Science/ Engineering or any I.T. course
Must have at least one (1) year experience in supporting Cisco network environment
Knowledge in configuring Cisco, Juniper and other networking equipment
Knowledge in VoIP implementation and support is a plus
CCNA and or CCNP certification, Windows Server, Exchange and SQL experience is a plus
Technical, analytical and interpersonal skills required