Job Location: Makati City

Job Description:

Helpdesk support for Lynx CRM:
a) Answer phone calls & SMS received in IS mobile phone
b) Update & maintenance of MWP records (Doctors, Targets, Cycle Plan)
c) As-needed & monthly data files upload in Lynx
d) Ad-hoc data & reports generation requested by salesforce
Power BI support for:
a) Enhancement: SFA Dashboard
b) Maintenance: REACH, Expense & MD Contacts reports
c) New reports for salesforce use  
 

Qualifications:

• Qualifications Needed: (Educational background, work experience, training/skills requirement, and competencies)
• With degree in IT-related course
• With minimum 1-year experience in an IT environment
• With knowledge and experience in using Microsoft SQL Server, its environment, database, commands and syntax (required)
• With knowledge and experience in creating Power BI reports & dashboards (required)
• Knowledgeable in Microsoft Office applications, especially MS Excel
• Has above average comprehension and analytical skills