Job Location: Makati City

Job Description:

- Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. 

- Develop infrastructure design and costing for business and IT initiatives and provide subject matter expertise for technology and standards development.

- Identify trends and opportunities to enhance business performance. 

- Provides 24x7 support/consultant of IT Operations. 

- Resolve or drive the resolution of technical issues and ensuring all best practices are applied.

- Provides ITIL disciplines primarily on Change Management

- Maintains and constantly improves server and network performance, reliability and security in line with the best practice.

- Execution of DR tests.

- Manages Third party vendor resources.

- Manage HW and SW upgrades/downgrades.

 apacity analysis, planning and reporting.

- Provide technical direction to team

Qualifications:

- A bachelor’s degree in engineering or any IT Related Courses 

- With Knowledge and experience on ITIL Method particularly on Change Management

- At least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered

- A thorough and analytical approach with the ability to pre-empt potential problems.

- Strong customer orientated approach with a delivery bias. 

- Experience of working with third party service providers. 

- Able to manage distributed teams. 

- Good interpersonal and multi-tasking skills