HOTLINE/ CUSTOMER REPRESENTATIVE

Date Posted: March 11, 2020

Job Location: Makati City

Job Description:

  • Promptly attends to calls made thru our Hotline by our Medical Providers and Client and/or members.
  • Give accurate information to inquiries made
  • Accurately approves hospitalization, OPD, Consultations, laboratory, diagnostics and surgical procedures as recommended by our Provider Specialist.
  • Acknowledges request for confinements from our Hospital Providers and approve or disapprove accordingly
  • Monitors approved confinements until member is discharged
  • Coordinates with Providers on other matters related to confinements.
  • Appropriately skilled to extract the correct medical information of approved or disapproved medical availments and accurately records them
  • Acts as support to the Liaison Officers assigned to Provider Hospitals
  • Perform other related clerical activities

Qualifications:

  • Graduate of any 4year Health Allied/ Medical Courses
  • Preferably with 1year relevant work experience
  • Good communication Skills
  • With pleasing personality

*Only shortlisted candidates will be notified.

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