Job Location: Makati City

Job Description:

Job functions and responsibilities:

• Promptly attends to calls made thru our Hotline by our Medical Providers and Client and/or members.
• Give accurate information to inquiries made
• Accurately approves hospitalization, OPD, Consultations, laboratory, diagnostics and surgical procedures as recommended by our Provider Specialist.
• Acknowledges request for confinements from our Hospital Providers and approve or disapprove accordingly
• Monitors approved confinements until member is discharged.
• Facilitate discharge from hospitals of our clients/members and correctly computes for approved charges
• In the absence of a Liaison Officer, issues accurate and correctly filled up LOA to Hospitals on behalf of EastWest Healthcare
• Coordinates with Providers on other matters related to confinements.
• Appropriately skilled to extract the correct medical information of approved or disapproved medical availments and accurately records them
• Accurately records all Hotline Transactions
• Perform other related clerical activities
• Perform other related tasks on the instructions of the VP-Medical Director and the AVP-Medical Management
• Acts as support to the Liaison Officers assigned to Provider Hospitals

Qualifications:

Job qualifications:

• Medical Course Graduate or at least 1 year medical experience
• Good Communication Skills
• With or Without Licensed / with pleasing personality.