Job Location: Mandaluyong City

Job Description:

• Acknowledge and close satisfactorily customer queries about payment and document status within the standard turnarond time
• Monitors query handled to ensure queries are attended and closed on time
• Updates and maintains query knowledge base
• Performs other related duties as assigned by management

Qualifications:

• Graduate of any four (4) year course
• With at least one (1) year customer service desk experience either as call center agent, or service desk representative.
• Customer service oriented and has sufficient interpersonal skills
• Adequate communication skills, both written and verbal
• Able to multi-task and takes initiative, as needed
• Must work well under pressure

*Only shortlisted candidates will be notified. 

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