Date Posted: March 2, 2023
Job Location: Makati City
Job Description:
- Main helpdesk support for Lynx CRM
- Answers email and/or phone inquiries of office-based and field personnel related to Lynx CRM
- Communicates and coordinates with Lynx Support Group for issues that cannot be handled by the local team
- Inform the CE Manager in case of any issue
- Performs regular update in the CRM system's master files such territorial heirarcy, users, products, etc
- Performs regular update on the Medical Representatives' target doctors and cycle plan targets
- Creates and prepares monthly account-team, cycle plan targets & sample transfer files for uploading to Lynx
- Performs transfers of doctor & activities data from Lynx CRM to local MS SQL database if needed
- Generates the data for monthly activities reports from Lynx local service program SPAS & distributes to the different users
Qualifications:
- Must have a bachelor's degree in Information Technology, Engineering or any related courses
- With at least 1-2 years related experience
- Must proficient using Excel +++, PowerPoint, Sales Force
- Hybrid Setup
- Willing to work ASAP