Job Location: National Capital Region

Job Description:

• Attends to customer’s various needs, queries and/ or complaints
• Give reliable and timely information in every transaction
• Maintains a positive and professional service image in any given scenario

Qualifications:

• Graduate of any 4-year course
• With at least 1 year experience in Contact Centre
• Experience in Medical Insurance or any related field is an advantage
• Possesses excellent verbal and written communication skills
• Possesses basic customer service skills and phone techniques
• Possesses strong analytical and problem solving skills.
• Must be detail-oriented, able to work under pressure, results-oriented, creative and enthusiastic
• Knowledgeable in MS Office Applications
• Willing to work on shifting schedules, including weekends and holidays.

*Only shortlisted candidates will be notified.

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