Date Posted: November 14, 2018

Job Location: BGC, Taguig City

Job Description:

Job Description


The business analyst’s role is to help the business implement technology solutions in a cost-effective way by determining the requirements of a project and communicating them clearly to all stakeholders and partners.  The position requires interfacing with multiple departments, creating, and/or translating business requirements into the technical specifications necessary for the development of the technology solution.  The position also ensures that the project is on-track by closely monitoring defined project milestones and reporting project metrics.


Duties and Responsibilities


  • Interacts extensively with business process and system owners/users to understand and refine business requirements, support functional and integration testing, training, and project monitoring.
  • Develops and prepares required project deliverables such as requirements documents, process flows, functional specifications and test cases/test scripts 
  • Works closely with application developers and end users to ensure development of solid technical solutions that meet business needs as well as provide excellent user experience.
  • Gathers and reviews master data provided by the business and ensures that developed systems can accept, store and use these data properly.
  • Tests developed systems to ensure compliance with business requirements. Documents defects, defines severity and prioritize defect resolution.
  • Facilitates user acceptance testing activities by preparing test cases/plans and monitoring test completion.
  • Creates training materials and provides training to power users and end users, as needed.
  • Ensures project issues and risks are identified, tracked, reported and resolved in a timely manner throughout the project life cycle.
  • Monitors progress of the project and prepares project reports based on defined metrics and milestones.
  • Provides production support, as needed, once systems go live.
  • Performs all other related duties that may be assigned from time to time





  • Bachelor’s Degree in Business, Information Technology, Industrial Engineering and related fields or equivalent work experience
  • 2-3 years experience in business process analysis and/or IT project management/QA
  • Effective communication (both written and verbal) and presentation skills
  • Excellent problem solving and interpersonal skills
  • Experience in using MS Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools
  • Experience/Knowledge in Microsoft Dynamics AX (or any ERP application) is an advantage
  • Experience/Knowledge in SQL Database is an advantage