Application Administrators

Date Posted: January 23, 2014

Job Location: Cebu City

Job Description:

  • End-user application technical support. Interface will primarily be with power users, who serve as the first level technical support team.
  • End-user access management
  • Audit work and resource grants Add, delete, and modify user IDs Create, maintain and administer primary Work and Resource grants
  • Manage and monitor daily/weekly data transfer interfaces (ex. SAP) and interface logs to ensure the scheduled interfaces run successfully
  • Monitor and review Planview scheduled jobs to ensure they run successfully
  • Monitor interface error logs and resolve any errors
  • Submit daily/weekly summary report to Global Administrator of monitor activities
  • Document potential / proposed configuration changes required by the Business Line
  • Ensure implemented changes to solution configuration are updated to work process and training materials
  • Participate in UAT for changes/upgrades to the solution
  • Document software errors and enhancement requests and submit them to Level 2.0 Support
  • Knowledgeable about organizational work management processes, business structure and IT resource types


  • BA/BS in Computer Science or a related degree, or equivalent education and work experience
  • 3 to 5 years of minimum experience providing application level support including application configuration and administration and end user support
  • Strong understanding of application architectures particularly those that involve database engines and large data sets.
  • Strong understanding of data movement between different applications and work experience in roles supporting such application transactions.
  • Experience working with data marts and knowledge of SQL highly desirable.
  • Experience reviewing server log files to identify errors with data loads and processing and resolving the errors.
  • Strong understanding of access and security role structures and demonstrated ability to maintain user access in compliance with the security role structure.
  • Experience with analyzing requirements from business users
  • Experience with analyzing data integrity
  • Understanding of application architecture and design to ensure awareness of impact when configuring changes to the application
  • Strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadline
  • Strong verbal, written, and interpersonal communication skills

*Only shortlisted candidates will be notified. 

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